FAQ

How do I choose which doll I want? 

You can choose Either a Cocoa, Ginger, Cinnamon, boy or girl or any of our "Specialty Dolls"

 

How are the clothes selected?

All of Sugar Foots outfits are specifically designed and in order to keep the product unique, fabrics are pre-selected. HOWEVER, Sugar Foots have many colors in stock did are sure to meet your desires!

 

Can I request my own colors?

If the color you are requesting is not in stock and the production team has to research the color request, there will be at additional fee.

 

How long does it take to receive the doll?

Typically if the product request is in stock, it will ship the next business day.

 

What methods of payment do you accept?

We gladly accept Mastercard, Visa, American Express, Discover and PayPal. Additional information can be found at check out in your shopping cart.

 

Do you ship internationally? 

For all non US shipping please contact us for a shipping quote directly by calling us at (202) 316-2258 or (800) 354-2909 or emailing us at customerservice@sugarfoots.com 

 

Where are Sugarfoots Dolls manufactured? 

Sugar Foots soft-sewn rag dolls have been proudly handcrafted by trained seamstresses in the USA since 1992.

 

Are there removable parts on the faces of the dolls? 

No. All of the dolls have intentionally hand-embroidered faces.

 

What type of material is used for the doll's hair? 

The Doll's hair is sewn with four-ply worsted weight 100% premium acrylic yarn.

 

 

What type of material is used for the doll's clothing? 

A great majority of the fabrics are 100% cotton domestic and imported vibrant and expressive textile.

 

 

What is the doll filled with?

Non-allergenic 100% pure polyester fiber filling; Ensuring its original appearance after multiple washings.

 

Is the doll washable? 

All of the clothing on the Doll is removable and washable as well as the Doll itself.

 

What is your return policy? 

 

We are confident you are going to love your Sugar Foots, HOWEVER if for any reason you are dissatisfied with the product sheet we have a 100% guarantee of your payment refunded excluding shipping and handling cost. The product must be returned with its original packaging. Return shipping cost is the responsibility of the customer.